Impact Wins Best Business Installation
Impact wins the prestigious 'Best Business Installation' award at the annual AV Awards held in London, Friday 9th October 2009.
TANDBERG's Best EMEA AV Partner
For the second year running, Impact has been awarded 'Best AV Partner - EMEA' by TANDBERG.
ICMA: The business school for financial markets
The University of Reading's ICMA Centre has extended its building to include a new dealing room, corporate training room and a lecture theatre.
Hot tools for cookery training
The South-East Essex College is using cutting-edge technology provided by Impact to offer the most flexibility possible for its students.
Service Level Agreements
Organisations now view audiovisual and videoconferencing technology as business critical equipment.
Whilst the manufacturer guarantee or warranty provides a responsibility to repair or replace an item, in almost all cases this is for a limited period of time - typically 12 months. The guarantee normally requires the inconvenience of removing the item from the system, packaging it and returning it to the manufacturer at your cost, the manufacturer will either repair or replace the item to their timescales and return it to you for you to reinstall.
To overcome this and provide for cover beyond the end of the warranty period, Impact has developed a range of flexible maintenance and support packages to minimise equipment failure and the subsequent disruption caused to the business unit. The benefits include:
- Access to technical and videoconferencing helpdesks
- Preventative maintenance visits
- Strategically placed field service engineers across the UK and Europe, for a rapid response
All packages can be structured to provide essential cover for a single item of equipment through to the support of large scale audiovisual and videoconferencing systems, deployed over multiple locations.